Last updated: March 26, 2026

1. Introduction

Welcome to EastJump New Zealand (https://www.eastjump.co.nz).

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Company name (if applicable)
  • Shipping and billing details

This information is collected when you:

  • Submit a contact form
  • Request a quote
  • Place an order

Non-Personal Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent

This helps us improve website performance and user experience.

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide quotations
  • Process orders and arrange delivery
  • Improve our products and services
  • Send updates related to your order
  • Prevent fraud and ensure security

We do not sell or rent your personal data to third parties.

4. Sharing Your Information

We may share your information only when necessary with:

  • Shipping and logistics providers
  • Payment processors (such as banks, PayPal, or Stripe)
  • Technical service providers (website hosting, analytics tools)

All third parties are required to keep your information secure and confidential.

5. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve browsing experience
  • Analyse website traffic
  • Remember your preferences

You can disable cookies through your browser settings, but some features of the website may not function properly.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data from:

  • Unauthorised access
  • Loss or misuse
  • Disclosure

However, no online system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent

To exercise your rights, please contact us.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated date.