Last updated: March 26, 2026

1. Introduction

Welcome to EastJump New Zealand (https://www.eastjump.co.nz).

These Terms & Conditions govern your access to and use of our website, products, and services. By using our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

2. Company Information

EastJump New Zealand provides commercial inflatable products including bouncy castles, inflatable water slides, obstacle courses, and inflatable water parks for sale across New Zealand.

Our products are designed primarily for:

  • Rental businesses
  • Event companies
  • Schools and organisations

3. Use of Website

By using this website, you agree that:

  • You are at least 18 years old or legally able to enter into a contract
  • You will not use the website for unlawful purposes
  • You will not copy, reproduce, or misuse website content without permission

Any misuse of the website may result in restricted access.

4. Product Information

We strive to ensure that all product descriptions, images, and specifications are accurate. However:

  • Slight variations in colour, size, or design may occur
  • Custom products may differ based on final production

All products are intended for commercial and professional use.

5. Orders & Acceptance

  • All orders are subject to acceptance and availability
  • We reserve the right to refuse or cancel any order
  • Once an order is confirmed, it may not be changed without approval

Orders typically follow a production and delivery process depending on product type.

6. Pricing & Payments

  • All prices are listed in applicable currency and may change without notice
  • Payments may be made via bank transfer, PayPal, or credit card
  • Orders usually require a deposit before production

Prices do not include:

  • Import duties
  • GST or local taxes

These are the responsibility of the buyer.

7. Shipping & Delivery

  • Delivery times depend on production and shipping method
  • We offer air, sea, and courier delivery options
  • Shipping costs are calculated based on size, weight, and destination

Buyers are responsible for:

  • Customs clearance
  • Import duties and taxes

Logistics partners may assist with clearance procedures.

8. Returns & Refunds

Returns and refunds are subject to our Returns Policy.

  • Custom-made products are generally non-returnable
  • Claims for damage must be reported within a limited time after delivery
  • Approved refunds will be processed according to our policy

9. Warranty & Liability

We provide warranty support for our inflatable products; however:

  • Normal wear and tear is not covered
  • Damage caused by misuse, improper setup, or external factors is not covered

EastJump shall not be liable for:

  • Indirect or consequential losses
  • Business interruption
  • Loss of profits

Use of products is at the buyer’s own risk.

10. Intellectual Property

All content on this website, including:

  • Images
  • Text
  • Product designs

is the property of EastJump or its partners.

You may not use, copy, or distribute content without permission.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for:

  • Their content
  • Their policies
  • Their services

Users should review their terms separately.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Changes will be effective once published on this page. Continued use of the website indicates acceptance of updated Terms.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with applicable laws relevant to the operation of our business and international trade practices.

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